[Business English] 현재 상황을 전달하면서 고객에게 양해를 구하는 내용

안녕하세요, 

컨테이너 선은 항구에서 항구로, 아시아에서 미주, 유럽으로 이동이 됩니다.

아시는 것 처럼, 이란과 이스라엘 (누가 더 착하다, 나쁘다가 아닌) 간에 무력 충돌이 발생했고, 이란이 호르무즈 해협 (Strait of Hormuz)을 봉쇄하는 등의 여파가 있었는데요,

 

6월 27일 경에 보내온 메일을 공유하고자 합니다.

 

지금 (금일, 2025년 7월 2일)은 이란과 이스라엘, 이스라엘 이란 간에 무력 충돌이 휴전을 취하게 되었는데요..

관련된 내용이 Business email 공부하는데 도움이 될 것 같습니다.

 

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Dear Customer,

 

Due to escalations in tensions in the Middle East that have impacted operations involving Iran and Israel, Maersk has previously announced a temporary suspension of vessel calls to the Port of Haifa.

 

With the prospect of current cease-fire agreement bringing de-escalation to the conflict, we have decided to resume vessel calls to the Port of Haifa, and acceptance for both import and export cargo is now open. We will continue to monitor the situation closely and will be ready to make changes if safety concerns reappear.

 

As of 25 June 2025, we have reopened import cargo acceptance to Haifa port. Vessels scheduled to call Haifa will continue with their regular port calls starting Monday, 30 June.

 

The situation and operations at the Port of Ashdod remain unchanged, though we continue to monitor the latest developments and maritime advisories. For the latest updates on your cargo, please sign up for ETA notifications and you will be updated as any changes are made in the system.

 

The safety of our crews and operations remain our top priorities and we appreciate your understanding as we navigate the current situation. Rest assured that our teams are doing their utmost to minimise the impact on your supply chains. Should you have any questions, or require further assistance, please do not hesitate to reach out to your local Maersk teams, who are standing by and ready to assist.

 

Sincerely,
A.P. Moller Maersk

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